What is the actual size of your tin panels?
All of our tin ceiling panels measure 24" x 24" and cover 4 sq. ft. The Nail-Up panels are 24" + a 1/4" nail rail. Our Drop-In panels
are 23 3/4" x 23 3/4" and fit best in a standard 15/16" grid (standard 2'x2' suspended grid system).
What size patterns do you offer?
We offer 6", 12" and 24" patterns. 6" patterns tile 16 times per panel, 12" patterns tile 4 times per panel.
What types of tin panels do you offer?
We carry all three types of tin ceiling panels:
What patterns are available in SnapLock?
- SnapLock: The only tin ceiling panel that can be installed directly to drywall with drywall screws.
- Nailup : requires a wood substrate for installation.
- Dropin : used in standard 2'x2' commercial suspended ceiling grid systems.
The SnapLock is available in all patterns except #9, #15, #33.
What are the general specifications of your tin ceiling panels?
Our tin ceiling panels are the the original .010 gauge tin plated steel in the authentic 2' x 2' size representative of
'Turn of the Century' tin ceilings.
What is the proper maintenance for the finished panels?
During installations, the powder coating should be protected from damage due to abrasion and materials of construction such as mortar and brick cleaning chemicals.
Once installed, maintaining the initial appearance of a powder coating is a simple matter. The tiles can be cleaned with mild soap and water. Do not use abrasive material on the powder coated finishes.
When powder coated items are installed without damage to the powder coating and they are maintained regularly, they should be relatively permanent. The correctly applied coating, although not metallurgically bonded to the metal will not crack, chip or peel as with conventional paint films.
Your materials are superior to your competitors', yet your prices are less.
How can this be?
We pride ourselves in offering authentic representations of the original product used since the 1800s. We only use real
tin plated steel, not anodized aluminum, poly alloy or plastic. Our .010 (31 gauge) metal thickness is the original gauge used
in turn of the century tin ceilings. We can sell a superior quality product for less than our competitors because we are
the manufacturer and distributor. There are no middlemen, no gratuitous markups, and because we use our website as our
virtual storefront, we minimize our overhead operating costs and pass the savings onto the consumer.
What is your 'Unfinished' tin ceiling panel?
Our unfinished tin is just that, raw tin plated steel, and it looks similar to a light brushed nickel. It is beautiful all by
itself, but we do recommend finishing it with at least a polyurethane clear coat for a protectant.
What is the fire rating of your tin ceiling panels?
Click here to view a fire rating report courtesy of the United States Testing Company, Inc.
This report will generally satisfy building inspectors' requests.
Do you offer any accessories to accent your tin panels?
We offer tin crown, flat molding and filler in any of our available colors.
What are your prices?
Our tin panel prices are listed on our pricing page.
Do you ship samples?
Our Sample Packs includes six inch tin ceiling color swatches showcasing our beautiful powder coat finishes. Single panels can
also be purchased for pattern and embossment sampling ($5 per pattern sample). A minimum $25 shipping and handling charge applies to
any panel order other than the samples.
Can I return a sample if I don't like it?
Ceiling purchases of over $500 can be credited for one sample pack, upon request. Full panel samples in original condition can be
returned for credit once a ceiling of over $500 is purchased. Click here to read our return policies.
Do you have a printed brochure you can mail me?
We do have a general brochure with information about the different tin ceiling panels and installation methods.
This brochure does not delve into our color selection but can help contractors, designers and architects give their clients
a better idea of what it is we offer. It is best to visit this website as it is our ever evolving virtual catalogue
that is updated daily.
How long will it take to receive my order?
Orders normally takes 2 business days to process. Ground shipping is 3-5 business days. It is best to assume you will receive a placed order
within two weeks. Therefore an 'in stock' item has a minimum
ground delivery time of 5 -7 business days. Although we make every attempt to expedite each order, we can not guarantee delivery dates.
If you are quoted a delivery date at the time of sale, that quote is tentative only and can not be guaranteed. Expedited order processing
incurs a rush charge. Overnight, second day and 3rd day expedited shipping is available from FedEx, but the rates are extremely expensive.
We are the manufacturer and distributor of the product, therefore we offer the lowest prices available. But our inventory fluctuates on a
daily basis and product often needs to be finished per order and therefore delivery can often be delayed. Regardless, we receive several
orders per week from consumers who have been waiting three months or more for product ordered from our competitors. So, even under the most
stressed production conditions we still lead the industry in price, service and quality.
Can I install SnapLock into a plaster ceiling?
The Snaplock can be anchored directly into a drywall ceiling with 6 drywall screws, and generally, this installation method can
be applied to plaster ceilings as well, although, you will want to use metal plaster screws in place of the drywall screws.
Can I use your product for a kitchen wall backsplash?
Pressed tin panels in a kitchen backsplash is becoming very popular in home decor. The 6” pattern is most often used for this purpose. The Nailup panel is the most appropriate product for use in backsplash
installations. You simply cut and glue the tile to the wall below your cabinets, above your counter-top. Finished tiles are cleaned with soap and water. If you want to finish the backsplash with a molding, we suggest using wood. The Snaplock™ is intended for ceiling installations only, and therefore it is not recommended for a backsplash.
What do you suggest for small rooms?
The rule of thumb is that any room smaller than 12'x12' should use 12" pattern. Patterns #1, #2, #4, #5, #8, #16, #18 and #24 are 12"
patterns. Use small patterns to help make a small room look bigger. If you have a 10'x10' room using 24" pattern panels, you will have only
25 patterns on the ceiling (100 sq. ft. divided by a 4 sq. ft per panel is 25 panels). On the contrary, using 12" pattern panels will place
100 patterns on the ceiling and help produce the appearance of a larger room. There are 4 12" patterns per 24" tin panel. The rule of
thumb is that any room smaller than 12'x12' should use 12" pattern. Areas smaller than 6' x 6' should use a 6" pattern. Patterns #3, #19,
#20 and #21 are 6 " patterns.
What do you suggest for a low ceiling?
Lighter color panels can help reduce the appearance of a low ceiling as well as 6" or 12" patterns.
What do you suggest for a bathroom?
Baths are the ideal place to be creative with color. They are 'private rooms' where you can make bold statements with custom colors like
Mocha Gold on panel #4 or antique gold. Bathroom ceilings are usually smaller and can be dynamic with our custom designer colors combined
with wallpaper or faux finished walls. Depending on the height of the ceiling, 3" or 6" crown in metal or wood will work will here.
If you opt for wood crown from your local hardware store, it can easily be painted to match the tin panel colors with off the shelf spray paints.
Is trim or molding neccessary?
A tin ceiling without crown molding is like a picture without a frame! Trimming out your ceiling is a very important part of the process!
The tin ceiling panels often need to be cut to fit flush against the wall, and therefore trim should be applied to cover the edges where the
tin panels have been cut. Even if you are using filler with a 24" pattern, you generally need trim. The only exception is when you already
have crown molding installed. We manufacture metal crown in 4 ", 6" and 9 " in all of our standard colors. Wood trim is readily available at
your local lumber store. Not only is wood less expensive than tin crown molding, but it is easier to work with when mitering corners.
Mitering trim to inside or outside corners should only be performed by someone experienced such as a carpenter or handyman. Wood trims
can be color matched using off the shelf spray paints.
What is filler?
If you have bigger ceiling or are seeking a specific look that requires our more ornate 24" pattern, you can easily layout the job
using filler, although it takes a little more installation time and talent. Patterned and hammered filler transits from the edge of the 24"
pattern to the edge of the wall, where the filler edge is covered by trim. Imagine installing 24" pattern panels in a room that
measures 15'x17'. Cutting the last panels in half to fit the last foot against the wall would leave a visual inconsistency between the
pattern and the trim. To avoid this, install 14'x16' of 24" pattern panels from the center out, then finish the remaining area to
the wall with filler (2 runs of 14' and 2 runs of 16'). The filler will border your panels and help maintain visual consistency.
Our filler ships in 24"x24" sheets and can easily be cut to fit with tin snips or a guillotine paper cutter. Mitering the corners
on a 45 degree angle enhances the aesthetic.
What size crown molding do I need?
When you are measuring for trim in your ceiling project, consider that crown molding has a projection from the wall. The distance of the
projection depends upon the width of your crown. Our 6" metal crown projects 4.5" from the wall to cover the panels. The projection
of the crown is important when you have a ceiling panel layout that is not flush to the wall.
For instance, if your ceiling is 10' 3" by 12'3", you can can easily install a 10'x12' tin ceiling from center out and
leave a gap of 3" all the way around. The crown molding will project out from the wall covering the gap and the edges of the tin panels.
Is there an alternative to crown molding?
Shoe Molding is the most popular ceiling trim and is the easiest to work with. It adds a subtle touch to a beautiful tin ceiling. Shoe
molding is 3/4"x3/4" and is readily available from lumber stores for about 40 cents per linear foot. It works well in kitchens,
baths and low ceilings or anywhere you want to avoid bulky crown molding.
What if I have existing crown molding?
No problem...this is where filler comes in handy. 24" or 12" patterns can be used. Layout the ceiling from center out to the wall.
If you have a 13'x13' room, you will layout 12'x12' of tin panels. The gap of 6" around will be completed using filler. The filler is thin
and will fit under the lip of the existing crown molding. When installing Nailup panels, the filler edge can be placed underneath the edge of
the tin panel. When installing SnapLock panels, the filler edge should be cut to the edge of the tin panel. When using SnapLock in this situation,
where the male flange meets the filler, cut off the male flange and butt the filler flush to the trimmed panel edge. Where the female flange meets
the filler, the filler will slide into the flange space. Use liquid nails and a few brad nails to secure the filler.
What if I want to return my product for a refund or exchange?
Product can only be returned upon written authorization from American Tin Ceilings. Call us at 888-231-7500 and request a return authorization.
Upon approval, we will issue an RMA number, which will need to posted on each package returned in order to receive a refund or exchange.
A 25% re-stocking fee will be charged to all returned items. Freight charges cannot be refunded. Unauthorized returns will be refused. Items
returned via COD freight will be refused. Packages not clearly displaying a valid RMA number will be refused. RMA numbers are valid for two
weeks from the date of issuance.
What are your general policies?
Click here to read our available general policies.
Your closeout finishes appear to be available in regular inventory. Is there a difference?
We develop our own high-end industrial powder coat finishes in house. We are the only tin ceiling company to provide such a superior product and,
because we continuously improve upon our product, it only gets better. This philosophy, however, means that our product goes through various iterations
of development. Previous versions must be discontinued in place of the new improved versions. This is where our closeout section comes into play.
We archive all of the leftover stock of previous versions of select powder coat finishes and sell them in our closeout section. We sell them at a
reduced price because they can no longer be matched to the current regular inventory and there are only a fixed quantity available. Once this
fixed quantity has been depleted, that specific discontinued finish can no longer be purchased.
What kind of nails should I use with the Nailup tin panels?
A pneumatic brad nailer with 18 gauge T brad nails is the most common fastening method. Decorative nails like cone-head or dome-head finishing
and upholstery nails are commonly used for manual applications. The nails can be dabbed with matching paint to reduce their visibility.
Where can I purchase touch-up paint to match your beautiful powder coat finishes? We have matching spray paint for select finishes
on our Color Matching page, otherwise bring one of your tin panels to a local hardware or auto paint retailer
to acquire the closest match. Antiques will often require a multi-step finishing technique, first spraying the base coat, then misting a
black overspray to simulate the antiquing. Remember, metal finishing rules apply.
Do you sell light ring covers for recessed lights?
We do not sell the covers for recessed lights. We do however suggest that you paint the fixture that comes with the light when you purchase them from the store.
We have multiple instances within our installation videos that show this.
Click here to watch one of the videos.