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Customer Testimonials - American Tin Ceiling Company

Just a few of the glowing testimonials from our wonderful customers:

I just wanted to tell you how impressed I am with the quality of your ceiling tiles. Yes, it seems like all of the home centers now have wannabe ceiling tiles, but the look and quality do not compare. I used Pattern #3 in Artisan Copper Burnt Umber as a backsplash with my honed-finish black granite, and everyone who thought I was crazy before the installation is now convinced and begging for forgiveness! Installation took a little practice, but I did it myself and as a self-proclaimed perfectionist, I love it! Backsplashes can be seen up close, so I was worried about the edges being visible, but I used a caulking tube of sanded "charcoal" tile grout and it matches my granite perfectly. I used a chisel on the outlet cutouts and tile snips for the panels themselves. Thank you again, and I will be doing my bathroom ceilings next, so we will be in touch! - Linda Armijo, Duncanville, TX

I really love the tin panels you made for my kitchen! Everything was carefully manufactured and packed. Your pre-sales support saved me from having to guess on what to order and was very helpful. Thanks so much! - Chad Miller, North Reading, MA

I received my tiles Friday and I cannot express how happy I am with them! They are just beautiful. 100 times prettier than what is available in stores here for 3 times the price. Everyone I dealt with at your company from emails to delivery has been old-fashioned, good customer service. I will recommend you to anyone looking for ceiling tiles. Thank you for restoring my faith in internet shopping. - Jeanne Dille, Chaska, MN

I looked at a number of ceiling options to improve the appearance of my retail lounge including plastics and other tin-coated steel products. I ended up purchasing from American Tin Ceilings because they seemed to have the best patterns and quality. The price is quite reasonable, for stylish tin ceiling panels. American Tin Ceilings cost a little less than twice the price of new fiber acoustic panels, but a third of what other tin ceiling manufacturers sell their products for. We installed 125 tiles in about 6 hours. The Drop-Ins are extremely easy to do and made for quick installation. I was worried they would bend and distort too easily, but they are high quality. I must say, the results are spectacular. The results are way beyond my expectations. Another thing I was concerned about was the acoustic properties of a tin ceiling. Well, the sound quality is far better now than the acoustic tiles ever were. If I had known that the sound would actually be improved, I would have purchased them years ago. I strongly and felicitously encourage everyone to buy tin ceilings from American Tin Ceilings: Price, a myriad of colors and patterns to choose from, service, quality, and made in America. They are a still-shot of what American companies and industry used to be and should be aga in. My compliments to all your workers. - Eric Hofmann, San Diego, CA

I just finished installing my stainless steel backsplash and I love it! I took my time to get it up and I must say it looks like a professional job. Everyone that sees it loves it. I'm very glad I decided to take a chance with The American Tin Ceiling Co. Excellent product! I saw a similar product at a home improvement store and it was not nearly the quality of yours and was a few dollars more, so with shipping I got a much better deal! - Diane Bost, Charlotte, NC

We built a coffered ceiling around your tin ceiling and couldn't be happier with the results. The coffers are nice but the star of the room is the beautiful gold whitewashed t in. Everyone who comes to my home is completely blown-away with the beauty of the ceiling. Your product is truly A+ and couldn't be easier to install! Thank you for your help. - Mary Meirow, Tigard, OR

Received my order Friday. Your website does not do the product justice. Wow! Your shipping department is top notch for the job they did on packaging my order. Thanks a million! -Patsy Tuckey, Douglas Harbor, AK

I purchased and installed your Gold Burnt Umber backsplash panels. They look terrific. Everyone who comes in our new kitchen declares the tin backsplash to be a showstopper! "Wow" is the most commonly heard word. - Glenn Greenway

I wanted to say how happy we are with our tin ceiling. My husband and I installed it over the course of a weekend. The job went very smoothly and the result is spectacular. Thank you very much for an excellent and easy-to-install product. - Joy Reed

I just wanted to drop a quick line to say thank you! We bought a house last June and went through an 8 month remodel that we did ourselves. When it came time for me to design the kitchen I knew I wanted a tin backsplash. I found your site on the internet and loved the fact that you not only had a huge selection, but also a great price! My Dad did the installation in an afternoon and I could not be happier with the outcome. The backsplash is definitely the center piece, we have gotten so many compliments. It is so unique and adds a little bit of sparkle and a whole lot of wow. - Amy Lasky

I received my order a few weeks ago and I had to write to your company about the way it was packaged. I have done a lot of online ordering - too much as a matter of fact. I also have done substantial purchasing; working for a non-profit ceramic arts organization where packing and shipping fragile ceramic art work is part of my job. When I opened your package, I was floored by how well it was packed. It put my shipping skills to shame. It was done with such precision, care and protective measures - that whoever is running your fulfillment department deserves a raise. These tin panels are 500% better than the polystyrene samples I ordered from another company. You should put something on your website letting people know that they can buy THE REAL THING for only pennies more than the fake stuff. And the fake ones are not very convincing, trust me. - Betsy Laucks

My husband (who is not even remotely handy!) installed our tin backsplash himself. I was highly skeptical (despite the online videos without which I'm sure we wouldn't even have attempted such a project), but I tried to bite my nails out of his line of sight. I shouldn't have worried. He did a great job, and it looks really fantastic. We're both very, very pleased. - Abbey Bogost

I'm in the process of putting a backsplash in a sample kitchen at my woodshop, and I know just what to expect thanks to your website. It's my first time working with tin and I had absolutely no problems making jigs to cut the pieces on my cabinet saw and to crease the panels to fit them inside the corner. This email comes from the happiest customer you ever had, guaranteed!! - Lawrence Minor

I can't say enough about how happy I am with my tin ceiling. It makes the whole basement. The finish is very special everyone who sees it has a comment. I had my contractor install it. Thank you for a fine product. - Linda Mannino

Being a retired condo resident, I am used to tinkering around the home. When we decided to put a backsplash in kitchen, we did our due diligence on the web and in stores carrying tile. Your tin ceilings intrigued us and we wondered if they could be used in other situations. Low and behold it was exactly the backsplash we were looking for. We found your website very informative and helpful. Your ordering department was also fantastic. I installed the tin myself with the directions supplied and, if I do say so myself, it looks terrific. I finished it off with a decorative oak trim and your switch plates to match. Thank you for your products and the way I was treated by your people.- Lew Sirico

One thing we learned is that when trying to snap the sections together, a little lubrication helps (we used cooking spray). I would spray a little on my fingertips and rub it on the male lip. Everyone that sees it says WOW. - Tom

We just finished our kitchen backsplash and it looks fabulous. We are very happy with the quality of the product, the online tutorials and the phone support. We put it up ourselves and are very proud of it. Both your product and price are so much better than what you can get at the big box home improvement stores. We would surely buy from you again and recommend you to all our family and friends. - Carl Pirone

I installed these as part of a complete remodeling job at my daughter's house (kitchen). It's an older home and this not only solved a problem we had from some prior water damage to the original ceiling but provides quite an interesting finish, as well. I'm not sure I could claim a flawless installation, but as with all things, it's less about encountering small problems than working through them. I think when all the smoke cleared, I had only a single extra panel. We are very happy with the finished product. - Dale

It is refreshing to do business with honest, helpful people selling a quality, American-made product. Thanks to the installation videos, our finished project turned out beautiful. My husband and I did the installation ourselves (60+years young). Thank you for everything. - Mary Mitchell, Swartz Creek, MI

We are very pleased with our tin ceilings! We did not use a professional installer, but rather installed it ourselves. We did search for an installer, but found only one company a few towns away (Collinsville, CT) that were not familiar with your product. They had only used a small assortment of painted and unpainted panels and quoted us several thousand dollars for the installation, so we decided to try it ourselves and are very glad that we did. Your panels were very easy to install, provided time was taken to ensure that each panel lined up. It also helped to use an electric brad gun and a proper scaffolding height. One additional thing we did to help hold the panels up was to use Hard-as-Nails caulking. We put a dab on each corner and in the center of the panel to prevent the panel (2 x 2) from sagging. We also found that two people greatly improved the speed in which the panels could be applied. While I could do it myself, having another person (my wife) hold the panel steady while I nailed it made it much easier. Cutting the panels for light fixtures was quite easy, though we did make one mistake by failing to reverse the panel when measuring it! Fortunately we had some extra panels with our delivery so it was not a problem.

We are thrilled with the way our ceiling looks, and we have received rave reviews from everyone who has seen it. Many thought we had uncovered and restored the original (1906) ceiling as part of our kitchen remodel, and were surprised to learn that everything was brand new! The video on your website answered all our questions and helped to give us the confidence that we could do it ourselves. We are moderately handy, and though it was somewhat time consuming because of the need to ensure the panels were square, it was not painstaking or frustrating, and the result of our effort is very rewarding. The method we used was to start in the far corner and work our way out so the seams were not as visible as if we had started in the center. Before we did that though, we measured the ceiling and chalk lined the squares so we would know if it would be proportional. Feel free to use us as reference if anyone has any questions or needs local encouragement from a do-it-yourselfer. - Bob & Carol Fiske, West Hartford, CT

The tin was very easy to work with, it went up quickly. The advice you gave me on installation and the online videos were spot-on. The ceiling suits the house and we are pleased with the finished look. Great service, thanks vey much for everything. - Andrew Wells, St. John's Newfoundland, Canada

We are extremely pleased with the way the room turned out with the tin ceiling tiles. The job was very easy to do ourselves. The instructional videos were a great help in preparing for the job. They made it quite clear on what we would need to do as we got ready for our installation.We want to thank you for a great product. I hope to do my basement ceiling in the not too distant future and plan to do the entire ceiling in t in. - Jim and Lana Abel

We are in the middle of a kitchen renovation on our 150 year old home in Concord, NH. We needed a cost effective solution to covering the backsplash area between our new upper and lower cabinets. At Home Depot we saw the tin panels and priced them. It was really more money then I wanted to spend. I told my wife "before we give up on this idea let me check the internet." I looked at a number of websites and yours was clearly the best. The "how to" section, the photos, the products and most important the great prices! Your shipping was fast, your customer service responsive. I am just very, very pleased. Our backsplash material arrived in perfect condition and I'm excited to put it up this weekend. - Marty We were trying to find a way to cover a popcorn ceiling without having to remove all of the popcorn. I have always loved tin ceilings and, since the home I bought was built in 1940, it was a perfect solution. We don't have a supplier in Kalispell so my contractor decided to start looking online and found your website. The Snap Lock™ tin looked like just what we needed. Then one night watching HGTV (a favorite channel of mine), I saw a program where they used your ceiling panels on a kitchen. I said to my contractor, "Thats it! I'm ordering the tin." It was beautiful! On the program It transformed the whole kitchen. I loved it so much that I decided to carry it into the living room. One of the reasons I hesitated in the beginning was because I wasn't sure about investing that much money with an online company I hadn't heard of, but when I saw you on HGTV, I knew you were reputable. Thanks again for great customer service - I can't wait to start installing it. - Jeanne Bowman

We got our tiles today - it's another positive internet experience to add to our slowly growing collection. Thanks so much for the personal support. Crystal was very nice and professional. It really went a long way, and we'll be sure to pass the word. - Karen Raines

March 19th, I ordered Snap Lock™ panels from your company, to be used in a bathroom I was remodeling. The project grew to be more than I had planned and I ended up gutting the entire room down to the studs. It took several months to complete and the job was finished just recently. The Snap Lock™ panels went up as planned and the ceiling was finished with little difficulty. However, I did not use drywall screws because they just didn't seem secure enough, even though the ceiling drywall was brand new. Instead, I used E-Z Ancor/ Self-Drilling Drywall Anchors, which I obtained at Home Depot. I highly recommend them. Another product which I used to finish off the ceiling was DAP Alex Ultra Acrylic Latex Sealant Plus Silicone-230 Grade to caulk the joints and seams, as well as the edge molding. I was able to match the Creamy White Granite panels with antique white caulking and it really made a difference in appearance. I thank you for providing a great product. - Richard Pacini, Charlestown, NH

I received my 8" piece of ceiling trim, but found myself 6" short! Thanks to Crystal Turner my job is now complete. This woman is a credit to your organization. - Fred Chalmers, Homesdale, PA

I can't tell you how happy I am with my new dining room/kitchen ceiling. It's made a huge room an absolute showpiece. I had a housewarming party a couple of weeks ago with 100+ people and pretty much everyone commented, most thinking the ceiling was original to the house and not believing me when I told them it was new material, and I put it up myself (I'm notoriously stupid with tools, so if "I" can do it...) And it's hard to fool a New Orleanian when you pass off new architecture as old. :-) - Todd Perley, New Orleans, LA

Our house is an 1892 Victorian and almost all of the original work is intact. The exceptions were the bathroom and kitchen ceilings, which had been replaced with glued on wall board. I had previously installed a white tin ceiling in the bath, securing plywood and nailing it in. I liked the look but my fingers still feel the hammer blows. When I found your website and saw the interlocking panels and colors you had to offer, I was ready to try installing another tin ceiling - something I swore I would never do. Well, I couldn't be more pleased. The installation was a dream, no plywood, no nails. And the crown molding really created an elegant effect. - Ned Mahoney

We really love our tin ceiling, but our reasons for choosing the ceiling were not purely aesthetic. My husband and I were turning a back room into a TV room in our 1901 house. The room has originally been a back porch that had been enclosed. The earlier remodeling had not been done well and we were faced with large, ugly florescent lights that needed to be removed. We wanted to put in can lights and didn't feel up to re-drywalling the ceiling. We're DIY'ers, but we also know our limits! The solution was a tin ceiling. It fit our budget (small), seemed like something we could install successfully and would hide a myriad of flaws beneath its surface. So, after reading about the Snap Lock™ system and watching the installation videos, we took the plunge. It's one of the best home improvement decisions we have ever made. Huge impact for dollars spent and two novices like ourselves put up the entire ceiling in a 11' x 20' room in about a day and a half. The results are stunning and visitors love the look. It adds a great amount of pizazz to our little back room and I know when we go to sell this house, potential buyers will talk about it as the house with the cool tin ceiling.Thanks for making such a great product! - Catherine, Dunwoodie, OH

I just wanted to tell you how pleased I am with how my tin backsplash turned out. I was able to install it myself, and including tool rental, my total cost was a bit over $200, but adds much more than that in value. I would definitely recommend your product. - Jeff Holst, IL

We are very pleased with your products. have never done business with a company with such high standards - pleasant people, helpful and efficient. I only wish I had more ceilings to do or that you were in other businesses that I could use. I thought the old way of doing business was lost. You tell me the price, the delivery, and explain the product. Then, you give me exactly what you said, shipped when you said and charged me what you said. This just doesn't happen anymore. Keep it up and THANKS. - Dave Peterson, MN

I just wanted to give a testimonial of how wonderful this company is. The product is beautiful (backsplash) and the service is amazing. We did a complete kitchen makeover and the crowning feature was the tin backsplash. I don't know who was more excited, us or our contractor. Thanks to Monica for her personal care in assisting us. I've sent this website link to so many friends and coworkers I've started a trend!! - Colleen Austin, MI

Hi, this message is to give you a great big THANK YOU. We love the tin backsplash in our kitchen. It really made a huge difference. Everyone else loves it too. - Rose Williams, PA I installed my ceiling yesterday and it looks FANTASTIC!!! My father in-law and I put the 7.5' x 6.5' ceiling up in just about 3 hours, and WE LOVE IT!!! Thanks American Tin Ceiling Co., you craft a great product and I will gladly share photos of our kitchen once it is all finished in a couple of weekends! - Jim Gonzalez, CT

We love your product and so does everyone else. The only thing is, everyone likes it so much several other family members are considering copying what we did. - William Walter, WV We installed our panels yesterday and it looks FABULOUS!!! Just wanted to say "Thank You," especially to David for the phone assistance. - Ruth Joy, NY

Upon receiving my order I was surprised to find that a large portion of the panels were scratched during shipping. From the time I brought the issue to your attention to receiving my replacement order, I was treated with the utmost respect and my concerns were never questioned. My replacement ceiling was received in a timely manner and the end product is absolutely beautiful. The ceiling has added invaluable character to our home and I assure you that, based on how you handled my damaged order, I will recommend American Tin Ceiling to all of my colleagues and friends. As the sales manager of a manufacturing company, I am well aware of the importance of excellent customer service and, unfortunately, how rare it is to find such a stellar service. Out of the hundreds of companies I have dealt with for similar quality issues, American Tin Ceiling surely sets a high bar, much like I would expect from my own sales team. Once again, thank you for handling my damaged order in a timely and professional manner; keep up the good work! - Ben M. Hall

I have just finished my kitchen using your ceiling, backsplash and switch plates. It looks great. Your products and your staff are terrific. Thanks for the great service. I have already recommended you several times. Keep up the great work! - Marty Tanger, Mount Laruel, NJ

I received my order yesterday. Looks exactly like the picture. Can't wait to have it installed. Thank you much! - Janice Koecke, WI

Thank you so much for your guidance and patience during the install of my tin ceiling. I absolutely love it and have received many compliments on it. I appreciate the courtesy and time you spent with us. I would recommend American Tin as you made every effort to make the customer, "me", happy! - Linda Schoonover, Kirkwood, NY

The ceiling looks AWESOME!!! My husband installed it and, once he got in the groove, mastered it. I am so pleased with room. Thanks for your help. Your assistance really gave him the confidence to tackle the project ourselves (and save us about $900!). - Margaret Heidegger, IL

Thank you again for your professional and courteous service. The touch up paint blended perfectly with the original paint job. The bar came out looking great! I have kept a copy of your flyer to show my friends who inevitably ask where I got the 'cool' t in. I could not be more pleased with the American Tin Ceiling Co. product and your personal and exemplary customer service. Please pass my praise along to the rest of your team. - Andrew, San Antonio, TX

WOW! Talk about under-promise and over-deliver! I placed my order 2 days ago and was told 2-4 weeks. How about it being delivered TODAY! Not only was the product beautiful, but the packaging was superb. You guys are true professionals and ought to be congratulated (and referrals sent to, as well). Thank you. - Seth Brodie, Coral Springs, FL My tin ceiling was so easy to order. Over the phone the professional staff assisted me with every detail. They were as enthusiastic as I was. The tin ceiling came quickly. My husband and I easily installed it together and when all was done, we lay on the bed staring at it for hours. We look forward to installing tin ceilings in other rooms of our cottage. Thank you for continuing a tradition. - Carl and Theresa Collins, Carthage, NC

Custom Cherry Paneling, Limestone Tiled Counters, Above Counter Sinks, Slate Floors, and the first thing that everyone that walks into our newly remodeled bathroom says, "Oh my god, look at the ceiling!" I can say without a doubt it does make the room and I cannot imagine just a normal drywall ceiling instead of what we chose. - Justin Fisk - Cedarburg, WI

I am VERY pleased with the look of my 3 new ceilings!! You have a wonderful product and top notch professionals in your company. Thanks! - Elizabeth Rose, LaCrosse, WI

My husband found your company on the internet and purchased the antique gold tin ceiling. He installed it himself and we're thrilled with the results! We've had several comments on how wonderful it looks and have referred American Tin Ceilings to several people that want to do similar projects in their home. Thanks so much! - Roy and Anne Felts, Aurora, CO We couldn't ask for a better looking ceiling and would be happy to be a reference for you in Indiana. - Samantha Howard, IN

We installed the ceiling ourselves using just some basic hand tools. The entire installation in our 12'X12' room took just over a day. This was a real snap, literally. When guests come into our home it's one of the first things they comment on. We are very happy with the choice we made. - Dave Ormsbee, Niceville FL

We got it up and finished, and are thrilled with the results. Thanks for a great product! - Robin Caviglia, Mesa, AZ

We had a great time installing our tin ceiling! Well, until we used a nail gun for the first time and shot nails across the room. Tin panels make for good shields as well. :-) We found it easy to do over a weekend and the result is beautiful. Our home is 134 years old and this really adds to the value and authenticity. - Roxanne Stanfield, Delaware, OH We are really enjoying our tin ceiling. It is a wonderful conversation piece. I Love hearing "WOW" when people walk in the door. We can't wait to get started in another room. Thank you for the quality product - it was much easier to install then we thought it would be. - Tami Davis

We found that the material is so flexible we were able to bend it around a barrel ceiling making it very easy to work with, which made for a beautiful finish. This made the design team and owner very pleased. - Sung Hwang